1. Information We Collect

At Bytebrain Technologies, we are committed to protecting your privacy. We collect information to provide and improve our services:

• Personal Information: Name, email address, phone number, company details when you contact us
• Technical Information: IP address, browser type, device information
• Usage Data: Pages visited, time spent on site, interaction with our website

2. How We Use Your Information

We use the collected information for various purposes:

• Providing and maintaining our services
• Sending project proposals and communications
• Improving our website and service offerings
• Responding to your inquiries
• Detecting and preventing fraud

3. Data Protection

3.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of sensitive data
• Secure server infrastructure
• Limited access to personal information
• Regular security audits

3.2 Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this privacy policy. Typically:

• Inquiry data: Up to 2 years
• Project-related communication: Duration of project plus 3 years
• Marketing communications: Until you opt-out

4. Your Rights

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to request correction of inaccurate data
• Right to request deletion of your data
• Right to object to processing of your data
• Right to data portability

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze website traffic
• Personalize user experience

You can control cookie preferences through your browser settings.

6. Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

• Google Analytics
• Customer relationship management (CRM) tools
• Email marketing platforms

These services are bound by their own privacy policies and terms.

7. GDPR Compliance

7.1 Legal Basis for Processing

As a company registered in Belgium, we adhere to the General Data Protection Regulation (GDPR). We process your personal data based on the following legal grounds:

• Consent: You have given explicit consent for specific processing activities
• Contract Performance: Processing is necessary for the performance of a contract
• Legal Obligation: Processing is required to comply with legal obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests

7.2 Data Subject Rights

Under the GDPR, you have the following specific rights:

• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

7.3 Data Protection Authority

If you believe your data protection rights have been violated, you can lodge a complaint with:

Belgian Data Protection Authority (Gegevensbeschermingsautoriteit)
Rue de la Presse 35, 1000 Brussels, Belgium
Phone: +32 (0)2 274 48 00
Email: contact@apd-gba.be

8. International Data Transfers

In compliance with GDPR, any international data transfers outside the European Economic Area (EEA) are:

• Limited to countries with adequate data protection levels
• Covered by standard contractual clauses
• Protected by appropriate technical and organizational measures

9. Children's Privacy

In accordance with Belgian and EU regulations:

• Our services are not intended for individuals under 16
• We do not knowingly collect personal information from children
• If we become aware of collecting data from a minor, we will take steps to delete that information

10. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection compliance:

Data Protection Officer
Bytebrain Technologies
Marktstraat 32, Bus 21
1210 Sint-Joost-ten-Node, Brussels, Belgium
Email: dpo@Bytebraintechnologies.com

11. Changes to Privacy Policy

We may update our Privacy Policy to reflect changes in our data processing practices or legal requirements. We will:

• Notify you of any material changes
• Provide clear communication about updates
• Obtain consent where required by GDPR